Java issues encountered during wrapper installation

If you encounter the following Java error during while wrapper installation, follow these steps.

Screenshot 1 — Java issues encountered during wrapper installation

Step 1: Navigate to the "<Applicare SingleAgent_home_path>\Wrapper\windows" directory and edit the java_dir.config.

Step 2: Save the path to the Java installation directory including bin subdirectory, where the application is running.

Example: C:\javajdk1_8_0_265\bin

Step 3: Run the install.exe file as an administration to install Applicare SingleAgent.

Screenshot 2 — Java issues encountered during wrapper installation

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