Error connecting to server xxx.xxx.xx.x on port 1527 with message Connection refused

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Shared by the Applicare community. It has not been re-checked against Applicare 10.0, so confirm the steps in your environment or contact Support.

Seeing below error while start the Applicare Service... any thoughts on open the PORT manually in PC..

testing Database connection ...Sql exception java.net.ConnectException : Error connecting to server xxx**.xx.xx.xx on port 1527 with message Connection refused: connect.**

command line trace:

C:\Applicare\server\bin>startup.bat Starting Derby... INFO - 2018-11-30 23:43:46.592; org.apache.solr.util.configuration.SSLCredentialProviderFactory; Processing SSL Credential Provider chain: env;sysprop Waiting up to 30 to see Solr running on port 8983 Started Solr server on port 8983. Happy searching!

Found Solr process 2256 running on port 8983 INFO - 2018-11-30 23:44:17.361; org.apache.solr.util.configuration.SSLCredentialProviderFactory; Processing SSL Credential Provider chain: env;sysprop { "solr_home":"C:\\Applicare\\server\\solr\\server\\solr", "version":"7.5.0 b5bf70b7e32d7ddd9742cc821d471c5fabd4e3df - jimczi - 2018-09-18 13:07:55", "startTime":"2018-12-01T04:43:19.350Z", "uptime":"0 days, 0 hours, 1 minutes, 0 seconds", "memory":"61.1 MB (%12.5) of 490.7 MB"}

Using CATALINA_BASE: C:\Applicare\server Using CATALINA_HOME: C:\Applicare\server Using CATALINA_TMPDIR: C:\Applicare\server\temp Using JAVA_OPTS: -Darcturus_home=C:\Applicare -Dspring.profiles.active=nosaml -Xmx500m -Dserver.name=ApplicareAdmin -Dapplicare.admin=true -Djava.library.path=..\..\bin; Using JRE_HOME: C:\Program Files\Java\jdk1.8.0_91 Nov 30, 2018 11:44:28 PM org.apache.catalina.core.AprLifecycleListener init INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: ..\..\bin; Nov 30, 2018 11:44:29 PM org.apache.coyote.http11.Http11Protocol init INFO: Initializing Coyote HTTP/1.1 on http-8880 Nov 30, 2018 11:44:29 PM org.apache.catalina.startup.Catalina load INFO: Initialization processed in 3185 ms Nov 30, 2018 11:44:30 PM org.apache.catalina.core.StandardService start INFO: Starting service Catalina Nov 30, 2018 11:44:30 PM org.apache.catalina.core.StandardEngine start INFO: Starting Servlet Engine: Apache Tomcat/6.0.18 Nov 30, 2018 11:45:22 PM org.apache.catalina.core.ApplicationContext log INFO: Initializing Spring root WebApplicationContext [Applicare] Agent starting on server : ApplicareAdmin Starting Applicare services Version: Arcturus Applicare 7.5.0 - Build Date: 24-November-2018 03:28 PM Java HomeC:\Program Files\Java\jdk1.8.0_91\jre reading parameters ...ok! testing Ping ...ok! testing Port ...port closed testing Database connection ...Sql exception java.net.ConnectException : Error connecting to server xxx**.xx.xx.xx on port 1527 with message Connection refused: connect.** C:\Applicare\server\bin>

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