Enable Logs in data-importer

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Shared by the Applicare community. It has not been re-checked against Applicare 10.0, so confirm the steps in your environment or contact Support.

Steps:

1. Stop the Applicare Standalone Agent.

2. Go to the Path "<ApplicareStandaloneAgentHomeDir>/aop/data" and delete the folder with your server name if it exist.

[Screenshot 1 is not available on this page.]

3. Go to the Path "<ApplicareStandaloneAgentHomeDir>/server/bin" and edit catalina.bat (Windows) / catalina.sh (Linux) file and add the jvm argument "-Dapplicare.importerlog=true".

For Linux:

[Screenshot 2 is not available on this page.]

For Windows:

[Screenshot 3 is not available on this page.]

4. Start the Applicare Standalone Agent.

5. A new log file will be created inside the directory "<ApplicareStandaloneAgentHomeDir>/logs".

Log file : YourServername_dataimporterLogs.log

For Example if the server name is "DESKTOP-CAK93R5" then the log file will be

DESKTOP-CAK93R5_dataimporterLogs.log

[Screenshot 4 is not available on this page.]

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Enable Logs in data-importer

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