Restarting the SingleAgent

Check this against your version

This article was last updated on Sep 13, 2024, before Applicare 10.0 was released (Jun 19, 2026), and has not been re-checked for Applicare 10.0. Confirm the steps in your environment or contact Support.

1. Navigate to the ApplicareSingleAgent home directory.

2. Copy and Paste the StopAgent.bat file within the same directory. This will create a file stopAgent - Copy.bat.

Screenshot 1 — Restarting the SingleAgent

3. Rename the stopAgent - Copy.bat file to Restart.bat Open the file, replace its existing content with the provided content, save the changes.

@echo off
schtasks /run /tn "\ApplicareAgent\StopSingleAgent"
timeout /t 10 /nobreak
schtasks /run /tn "\ApplicareAgent\SingleAgent"

Screenshot 2 — Restarting the SingleAgent

Screenshot 3 — Restarting the SingleAgent

4. Open Task Scheduler in Administrator mode and choose the ApplicareAgent directory.

Screenshot 4 — Restarting the SingleAgent

5. Right-click inside the Task Scheduler and select the Create New Task option.

Screenshot 5 — Restarting the SingleAgent

6. In the General tab:

a. Enter the name Restart.

b. Choose Run whether user is logged on or not.

c. Select Do not Store Password.

d. Select Run with highest privileges.

Screenshot 6 — Restarting the SingleAgent

7. Go to the Triggers Tab and click the New button.

Screenshot 7 — Restarting the SingleAgent

8. Set the below options.

a. Choose Daily.

b. Select the Repeat Task Every option.

c. Set it to 6 hours manually (this option may not be available in the dropdown).

d. Set the duration to Indefinitely and click OK.

Screenshot 8 — Restarting the SingleAgent

9. Go to the Actions Tab and click the New button.

Screenshot 9 — Restarting the SingleAgent

10. Click the Browse button, select the Restart.bat file, and then click the Open.

Screenshot 10 — Restarting the SingleAgent

11. Copy the full Program/script path and paste it into both the Add Arguments (optional) and start in (optional) fields.

Screenshot 11 — Restarting the SingleAgent

12. In the Start in (optional) field, remove the Restart.bat keyword, and then OK.

Screenshot 12 — Restarting the SingleAgent

13. Go to the Conditions Tab and uncheck all the checkboxes.

Screenshot 13 — Restarting the SingleAgent

14. Go to the Settings Tab and check only following two options:

a. Allow task to be run on demand.

b. If the running task does not end when requested, force it to stop.

c. Click OK.

Screenshot 14 — Restarting the SingleAgent

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