Deploying the Applicare Service Pack

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This article was last updated on Sep 13, 2024, before Applicare 10.0 was released (Jun 19, 2026), and has not been re-checked for Applicare 10.0. Confirm the steps in your environment or contact Support.

Service packs (patches) are minor incremental updates or bug fixes that provide incremental improvements.

Step 1: Create a backup of the applicare.war file.

Step 2: Stop Applicare server and delete the directory: <Applicare-Home>/server/webapps/applicare

Don't delete <Applicare-Home>/server/webapps/applicare.war, as this will prevent the service pack from working correctly.

Step 3: create the directory <Applicare-Home>/sp if it doesn't already exist. If there are any files in <Arcturus-Home>/sp, delete them.

Step 4: Extract the files from patch.zip and copy them to <Applicare-Home>/sp

Step 5: Open command prompt in administrator mode and go to the <Applicare-Home> path and run the patch using the following command.

java -Darcturus_home=<PATH_TO_APPLICARE_HOME> -jar applicare-patch.jar

Example: java -Darcturus_home=E:\Applicare -jar applicare-patch.jar

The modification date of the file <Applicare-Home>/server/webapps/applicare.war should be updated.

Step 6: Start the Applicare server.

Monitoring with Applicare

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