Configure SMTP for Gmail

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This article was last updated on Sep 13, 2024, before Applicare 10.0 was released (Jun 19, 2026), and has not been re-checked for Applicare 10.0. Confirm the steps in your environment or contact Support.

Step 1: Log in to your Gmail account.

Step 2: Click on your Google account icon and select Manage your Google Account.

Screenshot 1 — Configure SMTP for Gmail

Step 3: Click on the Security option on the left side.

Screenshot 2 — Configure SMTP for Gmail

Step 4: Click on 2-Step Verification.

Screenshot 3 — Configure SMTP for Gmail

Click the "Get Started" button.

Screenshot 4 — Configure SMTP for Gmail

Step 5: Log in again using your Gmail password and verification code.

Step 6: Verify your mobile number and click on Next button.

Screenshot 5 — Configure SMTP for Gmail

Step 7: Enter the verification code and click on the Next button.

Screenshot 6 — Configure SMTP for Gmail

Step 8: Click the Turn On button.

Screenshot 7 — Configure SMTP for Gmail

Click on 2-Step Verification to access the Gmail security screen.

Screenshot 8 — Configure SMTP for Gmail

Screenshot 9 — Configure SMTP for Gmail

Step 9: Click on App password

Screenshot 10 — Configure SMTP for Gmail

Step 10: Log in again your Gmail password and verification code.

Step 11: From the Select app dropdown menu, choose the "other (custom name)" option.

Screenshot 11 — Configure SMTP for Gmail

Step 12: Enter "Applicare" name as the App name and click the Generate button.

Screenshot 12 — Configure SMTP for Gmail

Step 13: Copy the generated app password and save it in a file. This app password will be used as the email password in the SMTP configuration.

Screenshot 13 — Configure SMTP for Gmail

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