Blackout creation for READONLY user

Community post

Shared by the Applicare community. It has not been re-checked against Applicare 10.0, so confirm the steps in your environment or contact Support.

Login into Applicare console and go to the Users Management menu.

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Applicare Authentication

1. In the Applicare Authentication tab click the Add User button for new user.

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2. Enter the details and select the Enable Blackout Creation checkbox and click the Add User button to save the changes.

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3. For existing user select the edit icon from the grid for that user.

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4. Select the Enable Blackout Creation checkbox and click the Update User button to save the changes.

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  1. To disable the Blackout Creation Unselect the Enable Blackout Creation checkbox and click the Update User button to save the changes.

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LDAP Authentication

1. Select the LDAP Authentication tab and click the Manage User Roles(s) button.

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2. For the LDAP users who has not assigned any roles in applicare you can search the user and click the edit icon.

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  1. Assign the role and Select the Enable Blackout Creation checkbox and click the Save User button to save the changes.

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4. For the LDAP user who has already assigned roles in applicare you can select the All users with assigned roles checkbox and click the edit icon for that user.

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5. To disable the Blackout Creation Unselect the Enable Blackout Creation checkbox and click the Save User button to save the changes.

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Single Sign on

1. In the Single Sign on tab click the Add User button for new user.

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2. Enter the details and select the Enable Blackout Creation checkbox and click the Add User button to save the changes.

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3. For existing user select the edit icon from the grid for that user.

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4. Select the Enable Blackout Creation checkbox and click the Save User button to save the changes.

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5. To disable the Blackout Creation Unselect the Enable Blackout Creation checkbox and click the Save User button to save the changes.

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Login into Applicare with the READONLY user and go to Alerts -> Configuration -> Blackouts screen.

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For READONLY users with blackout creation enabled

  • They can create, edit or delete the blackout.
  • If they select App or server or alert the Create Blackout button will be enabled to the user.
  • The edit and delete icon in the grid will be visible to the user.

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For READONLY users with blackout creation disabled

  • They can only view their blackout details.
  • Even if they select App or server or alert the Create Blackout button will be disabled.
  • The edit and delete icon from the grid will not be visible to the user.

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Note:

If the user has already logged in while modifying the permission to that user then the changes will take affect from the next login.

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