Assigning Custom App for Synthetic transactions

Community post

Shared by the Applicare community. It has not been re-checked against Applicare 10.0, so confirm the steps in your environment or contact Support.

1. Go to Synthetic User Experience -> Settings screen.

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2. Click the Plus (+) icon in the App column to add the app.

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  1. Assign Custom App
  • To Assign a new App enter the app name in the Custom App text box.
  • To assign the existing app select the app from the Application Name grid.
  • Click the Apply button to save the changes.

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4. The added app will be displayed in the App column.

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5. Click the edit icon to edit the app.

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  • To Assign a new App enter the app name in the Custom App text box.
  • To assign the existing app select the app from the Application Name grid.
  • Click the Apply button to save the changes.

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6. The modified app will be updated in the App column.

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Note:

Edit Custom App

1. Synthetic transactions and alerts will be automatically updated with the modified app.

2. We need to manually change the Blackout and User Management configuration for the modified app.

Delete Custom App

Need to directly delete the unused custom apps in the database.

Query: delete from application where app_name = 'app_name'

Replace app_name with the app which we need to delete.

Full refresh the screen to view the changes.

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