Applicare provides the ability to set alerts and send email notifications based on user defined conditions. Super Admin, Users with Admin rights or App Admin rights for an application can add/view alerts related to that application. User with Read only access for an application can only view predefined alerts on the application.
Applicare automatically generate few platform alerts such as CPU and Disk utilization for the agents if the Applicare is configured in MySQL and Oracle database.
To send email and Alert configuration from applicare, we need to configure SMTP server details in SMTP & ADMINISTRATOR CONFIGURATION dashboard.
In Applicare dashboard, go to top menu on right and click on Configure Email/SMTP Server under Applicare Configuration section.
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In SMTP & ADMINISTRATOR CONFIGURATION dashboard, enter SMTP server details.
SMTP Host Name - Outgoing mail server name. Most often smtp.yourprovider.com
SMTP Port - The port number your incoming mail server uses.
SSL - Is your email encrypted using SSL.
User ID - The email address you want to set up. yourname@contoso.com
Password - The password associated with your email account. xxxxxx
Confirm Password - Re-enter the password associated with your email account. xxxxxx
Mail From - Re-enter the email address you want to set up. yourname@contoso.com
Admin User: Email - Email ids to which all the emails will be sent. We can add multiple email ids with comma separated values. Ex: yourname@contoso.com,yourname2@contoso.com
First Name & Last Name - We can give any name.
Below is an example for Gmail SMTP server.
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After entered the details, click on Send Test Email button to verify the configuration.
[Screenshot 3 is not available on this page.] Once the entered details are verified, click on Save button to save the changes.
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